{"id":2327,"date":"2016-06-06T13:38:07","date_gmt":"2016-06-06T13:38:07","guid":{"rendered":"https:\/\/asi2.wpenginepowered.com\/uncategorized\/asi-names-victoria-hain-vice-president-of-member-services-and-support\/"},"modified":"2025-06-26T15:01:38","modified_gmt":"2025-06-26T19:01:38","slug":"asi-names-victoria-hain-vice-president-of-member-services-and-support","status":"publish","type":"post","link":"https:\/\/asicentral.com\/press-releases\/asi-names-victoria-hain-vice-president-of-member-services-and-support\/","title":{"rendered":"ASI\u00ae Names Victoria Hain Vice President of Member Services and Support"},"content":{"rendered":"<p><strong><span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">TREVOSE, PA \u2013<\/span><\/strong>\u00a0<span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\"><strong>March 31, 2009<\/strong><\/span><strong>\u00a0<span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">&#8211;<\/span><\/strong>\u00a0<span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">The Advertising Specialty Institute\u00ae, the largest media and marketing organization serving the advertising specialty industry, announced today it named Victoria Hain as vice president of member services and support.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">Ms. Hain joined ASI in October 2006 as senior director of member services.\u00a0 She reports to Vince Bucolo, chief operating officer at ASI.\u00a0 She has over 20 years of professional sales and operations support experience in a variety of industries, including telecom, financial services, law, health care insurance, publishing and promotional products.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">Ms. Hain is responsible for over 50 professionals who provide ASI\u2019s distributor, supplier and decorator members with a variety of support services.\u00a0 In 2008, her team handled 251,000 calls, over 40,000 emails and provided product training to 5,500 ASI members.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">\u201cVicky\u2019s straight-forward, detailed and methodical approach to operational and service related issues has earned her the respect of both co-workers and ASI members,\u201d said Timothy M. Andrews, president and chief executive officer of ASI.\u00a0 \u201cHer knack for implementing best practices has made a genuine difference at ASI.\u201d<\/span><\/p>\n<p><span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">\u201cVicky implements effective customer service procedures so we can help more members,\u201d said Bucolo.\u00a0 \u201cShe recently merged the credit and collections department with the outbound call center function to form one member services area, streamlining operations to serve members faster.\u201d<\/span><\/p>\n<p><span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">Ms. Hain also leads the membership application team, responsible for member outreach and new member registrations for ASI and its 70 Advantages Roadshows and five national trade shows.\u00a0<\/span><\/p>\n<p><span style=\"font-family: Trebuchet MS, arial, helvetica, sans-serif; font-size: small;\">She received her Bachelor of Science degree in business administration and finance from Rider University in New Jersey, received a Certification of Regulatory (Audit) Compliance from the University of Oklahoma and earned a Master\u2019s degree from the ABA Stonier Graduate School at the University of Delaware. \u00a0She resides in Flemington, N.J. with her husband John and son Joseph.<\/span><\/p>\n<article><\/article>\n","protected":false},"excerpt":{"rendered":"<p>TREVOSE, PA \u2013\u00a0March 31, 2009\u00a0&#8211;\u00a0The Advertising Specialty Institute\u00ae, the largest media and marketing organization serving the advertising specialty industry, announced&#8230;<\/p>\n","protected":false},"author":7,"featured_media":1482,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-2327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-releases"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ASI\u00ae Names Victoria Hain Vice President of Member Services and Support &#8226; 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